Returns & Exchanges
We want you to be 100% satisfied with your skincare results, which is why we offer a 30-day money-back guarantee on all products purchased directly from our site. If a product doesn't suit your skin, we are happy to facilitate a return or exchange to ensure you find your perfect regimen.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure your return is tracked.
- 3.Pack Your Products
Securely pack the items in their original packaging or a sturdy box, ensuring all lids are tightened to prevent leakage during transit.
- 4.Receive Your Refund
After our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.